WHY CHOOSE 3CX
WHY YOUR NEXT PHONE SYSTEM SHOULD BE SOFTWARE BASED AND RUNNING ON A MAINSTREAM OPERATING SYSTEM.
3CX: YOUR UNIFIED COMMUNICATIONS PLATFORM
- Software-based PBX
- Multi Platform: Windows, Linux, Cloud, Mini Appliance
- Slash telecommunication costs
- Increase productivity & mobility
- Open Standard SIP, WebRTC
- Major Global customers
SOFTWARE BASED
- Runs on standard server hardware
- Virtualize on Hyper V or Vmware
- Easier to manage, scale & secure
- No need for a proprietary black box
SLASH TELECOMMUNICATION COSTS
- Slash your phone bill using
- VoIP Providers
- Interoffice bridges
- Free calling to teleworkers
- Reduce travel costs with built-in video conferencing
- Cheaper to buy, scale and manage
- In-house administration & maintenance
IMPROVE CUSTOMER SERVICE
- Customer name instead of caller ID – links to your CRM / Exchange Server
- Listen in, Barge In, Whisper & Record Calls
- Advanced Queue monitoring – Never lose a call!
- Built-in web conferencing for easy case resolution
- Advanced Agent & Sales person Reporting
INCREASE PRODUCTIVITY
- See the presence of your colleagues
- Setup conference calls in seconds
- Voicemail, fax to email
- Corporate Instant Messaging
BUILT-IN WEB & VIDEO CONFERENCING
- Launch web conferences / video calls in seconds – from the 3CX client
- Clientless with WebRTC technology – participants just click a web link
- Minimum bandwidth consumption
- No extra learning curve or separate web accounts
- Click2Call Google Chrome Extension
- Android and iOS apps included
3CX YOUR UNIFIED COMMUNICATIONS PLATFORM
- Take your office extension everywhere
- Forward phone calls to your smartphone
- Slash phone bill using Wifi or 3G
- Save battery life with 3CX “PUSH Technology”
DESKTOP CALL CONTROL & CRM INTEGRATION
- Click to Call, from browser or CRM
- One-click call transfer to other extensions or voicemail
- Call Journaling & Customer identification
- Control your IP phone from your desktop
QUICK TO INSTALL
- Install 3CX in minutes
- Automatically provisions supported IP phones
- Deploys client software to Smartphones & Desk / laptops
- Automatically configures VoIP Gateways and SIP trunks
EASY MANAGEMENT
EASY TO USE WEB-BASED CONSOLE:
- Create new extensions
- Manage IP phones network wide
- Configure smartphones remotely
- Single point of support for the whole solution
- 3CX managed FQDN
3CX DASHBOARD
- Monitor key data from one screen
- See key machine and PBX Info
- Alerts for critical events
- Auto purging of databases