3CX HOSTED / CLOUD PBX
3CX Hosted PBX solutions refer to a service that is used that is not on a server at the office, but instead, on a server (or group of servers) at a site with very high bandwidth capacity. This is typically at an Internet Service Provider.
3CX HOSTED PBX SOLUTIONS
These hosted PBX services are
- generally accessible from anywhere
- do not suffer from:
- connectivity failures
- power failures or
- server failures.
OUR PER EXTENSION PACKAGES
Grayed out options are not part of the package.
STANDARD
Monthly
R65
Self-Managed
- On-Premise: Linux, Windows, Raspberry
- Private Cloud: Amazon, Google, Azure
Core PBX Features
- Extensions (Unlimited)
- Choose own SIP Trunk
- Intercom / Paging / PA Announcements
- Call Parking / Pickup
- Busy Lamp Field (BLF)
- Real Time System Status
- Inbuilt SBC to deploy offsite phones
- Voicemail
- Easy Backup and Restore
- VMware / Hyper-V / KVM
- Voicemail Transcription
- Custom FQDN
- Custom SMTP Server
Office Productivity
- Auto Attendant / Digital Receptionist
- Integrated Fax Server
- IP phone provisioning in network / cloud
- Plug & Play Phone Provisioning
- Apps: Windows and Web Client, iOS, Android
- Phone Directory
- Headset Integration
- Microsoft 365 Integration
- CRM Integration
- Hotel PBX
Video Conferencing
- Polls
- PDF Sharing
- Screen Sharing
- Remote Assistance
- Whiteboard
- Video Conference Dial-In
- Participants = 25*
Contact Center Features
- Live Chat
- Facebook Messaging
- Call Logging
- Click2Call / Click2Meet
- SMS
- CRM Integration
- Escalate Chat to Call
- Call Queues
- Chat & Call Reporting
- Call Recording
- Real Time Statistics & Monitoring
- SLA Alerting
- Switchboard
- Wallboard
- Callback
- Barge in / Listen in / Whisper
- Enterprise Features
- Call Flow Designer
- Hot Desking
- Scheduled Restore
- Connect Remote Offices (Bridges)
- Microsoft Teams Integration
- Skill-based Routing
- Inbuilt Failover
- Start / Stop Call Recording Rights
- Custom IP Phone Logo
- Standby License
PRO
Monthly
R145
Self-Managed
- On-Premise: Linux, Windows, Raspberry
- Private Cloud: Amazon, Google, Azure
Core PBX Features
- Extensions (Unlimited)
- Choose own SIP Trunk
- Intercom / Paging / PA Announcements
- Call Parking / Pickup
- Busy Lamp Field (BLF)
- Real Time System Status
- Inbuilt SBC to deploy offsite phones
- Voicemail
- Easy Backup and Restore
- VMware / Hyper-V / KVM
- Voicemail Transcription
- Custom FQDN
- Custom SMTP Server
Office Productivity
- Auto Attendant / Digital Receptionist
- Integrated Fax Server
- IP phone provisioning in network / cloud
- Plug & Play Phone Provisioning
- Apps: Windows and Web Client, iOS, Android
- Phone Directory
- Headset Integration
- Microsoft 365 Integration
- CRM Integration
- Hotel PBX
Video Conferencing
- Polls
- PDF Sharing
- Screen Sharing
- Remote Assistance
- Whiteboard
- Video Conference Dial-In
- Participants = 100*
Contact Center Features
- Live Chat
- Facebook Messaging
- Call Logging
- Click2Call / Click2Meet
- SMS
- CRM Integration
- Escalate Chat to Call
- Call Queues
- Chat & Call Reporting
- Call Recording
- Real Time Statistics & Monitoring
- SLA Alerting
- Switchboard
- Wallboard
- Callback
- Barge in / Listen in / Whisper
Enterprise Features
- Call Flow Designer
- Hot Desking
- Scheduled Restore
- Connect Remote Offices (Bridges)
- Microsoft Teams Integration
- Skill-based Routing
- Inbuilt Failover
- Start / Stop Call Recording Rights
- Custom IP Phone Logo
- Standby License
ENTERPRISE
Monthly
R185
Self-Managed
- On-Premise: Linux, Windows, Raspberry
- Private Cloud: Amazon, Google, Azure
Core PBX Features
- Extensions (Unlimited)
- Choose own SIP Trunk
- Intercom / Paging / PA Announcements
- Call Parking / Pickup
- Busy Lamp Field (BLF)
- Real Time System Status
- Inbuilt SBC to deploy offsite phones
- Voicemail
- Easy Backup and Restore
- VMware / Hyper-V / KVM
- Voicemail Transcription
- Custom FQDN
- Custom SMTP Server
Office Productivity
- Auto Attendant / Digital Receptionist
- Integrated Fax Server
- IP phone provisioning in network / cloud
- Plug & Play Phone Provisioning
- Apps: Windows and Web Client, iOS, Android
- Phone Directory
- Headset Integration
- Microsoft 365 Integration
- CRM Integration
- Hotel PBX
Video Conferencing
- Polls
- PDF Sharing
- Screen Sharing
- Remote Assistance
- Whiteboard
- Video Conference Dial-In
- Participants = 250*
Contact Center Features
- Live Chat
- Facebook Messaging
- Call Logging
- Click2Call / Click2Meet
- SMS
- CRM Integration
- Escalate Chat to Call
- Call Queues
- Chat & Call Reporting
- Call Recording
- Real Time Statistics & Monitoring
- SLA Alerting
- Switchboard
- Wallboard
- Callback
- Barge in / Listen in / Whisper
Enterprise Features
- Call Flow Designer
- Hot Desking
- Scheduled Restore
- Connect Remote Offices (Bridges)
- Microsoft Teams Integration
- Skill-based Routing
- Inbuilt Failover
- Start / Stop Call Recording Rights
- Custom IP Phone Logo
- Standby License
ADDITIONAL SERVICES AVAILABLE
Onsite PBX Server
Disaster Recover in the cloud
Business Continuity in the cloud
Custom Call Reporting
Onsite Support
Remote Support
Business Connectivity
SIP Hardware - desk phones, cordless phones and conference phones
*Max number of participants per 3CX Instance.
Mezobyte owns 4 servers hosted in the cloud. Two of these servers are hosted in South Africa, Johannesburg. The other two servers are hosted in the USA, one in Denver, Colorado and one in Chicago, Illinois.
Mezobyte regularly run tests on our cloud servers and the latest test results shows our connectivity speed. These results are available on request. For more information on these tests or on our products and services, please feel free to contact us.